Arbitration Insanity

american arbitration association logo

Continuing last week’s Fine Print Friday post on the first two sections of the American Arbitration Association’s (AAA) Commercial Rules (PDF here), this week I will examine the section entitled Commercial Arbitration Rules. As usual, I will look through the rules for provisions and clauses that are of particular interest to consumers, unique, or just downright odd. And since there are 54 Commercial Rules, I’m just going to get down to it.

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American Arbitration Association’s Commercial Rules, Part 1

October 7, 2011
american arbitration association logo

As part of Arbitration Insanity, I have elected to read through the American Arbitration Association’s (AAA) Commercial Arbitration Rules (PDF here). Since it is 15 pages of fine print, though, it will be done in chunks…because neither you nor I want to read all of that craziness in one sitting. First I look through the introductory material and mediation rules.

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PlayStation 3′s New Arbitration Clause: Lucky Us

September 20, 2011
Playstation 3 picture

It has already been well noted by the media that Sony has added an Arbitration clause to its new PlayStation 3 Terms of Service. But knowing about the arbitration clause and understanding it are two different things. And since this is a great topic for Pro and Contracts’ new Arbitration Insanity series, I couldn’t help [...]

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What is Arbitration, and How Does It Affect You?

September 13, 2011
v is for vendetta mask

An introduction to Pro and Contracts’ new series on Arbitration looks generally at arbitration including its use in resolving consumer disputes with large companies.The type of arbitration that is so maligned in consumer culture is usually referred to as “Mandatory Arbitration,” or “Mandatory Binding Arbitration.” What is it, why is it used, and is it fair?

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Verizon Wireless Customer Agreement Arbitration Provision

September 9, 2011
arbitration moot court

As part of a new series on arbitration, this week we will look specifically at the Arbitration provision in Verizon Wireless’s Customer Agreement. As has been continually expressed groups such as Consumerist, arbitration provisions are generally bad news for the consumer, but necessary if you want the product or service to which it is attached.

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