PlayStation 3′s New Arbitration Clause: Lucky Us

September 20, 2011
Playstation 3 picture

It has already been well noted by the media that Sony has added an Arbitration clause to its new PlayStation 3 Terms of Service. But knowing about the arbitration clause and understanding it are two different things. And since this is a great topic for Pro and Contracts’ new Arbitration Insanity series, I couldn’t help [...]

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Planet Fitness’s No-Meathead-Zone

September 16, 2011
Planet Fitness logo

After seeing a recent spot on The Daily Show about discrimination against bodybuilders at Planet Fitness, I thought it would be interesting to comb through Planet Fitness’s policies to see what precisely is prohibited or enforced at Planet Fitness locations (of which there are over 500 throughout the United States).

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What is Arbitration, and How Does It Affect You?

September 13, 2011
v is for vendetta mask

An introduction to Pro and Contracts’ new series on Arbitration looks generally at arbitration including its use in resolving consumer disputes with large companies.The type of arbitration that is so maligned in consumer culture is usually referred to as “Mandatory Arbitration,” or “Mandatory Binding Arbitration.” What is it, why is it used, and is it fair?

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Verizon Wireless Customer Agreement Arbitration Provision

September 9, 2011
arbitration moot court

As part of a new series on arbitration, this week we will look specifically at the Arbitration provision in Verizon Wireless’s Customer Agreement. As has been continually expressed groups such as Consumerist, arbitration provisions are generally bad news for the consumer, but necessary if you want the product or service to which it is attached.

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RadioShack’s “Hassle-Free” Replacement Service Plan

August 26, 2011
old radio shack logo

In a recent post on Consumerist, someone wrote briefly about his ridiculous experience trying to use RadioShack’s “Hassle-Free” Replacement Service Plan. But apparently their definition of “replace” is a little different. See how different, and look inside a terrible contract.

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Greatest Hits: Comcast Cable Contract

August 19, 2011

As by far the largest provider of digital media services in the country (including cable television, internet, and digital phone), Comcast [Comcast] has many Fine Print Friday readers as customers. Since we always just sign off on the agreement so we can watch our favorite shows and surf our favorite web sites, the question is: What did we agree to?

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PlayStation Network Privacy Policy Update

August 12, 2011
playstation network logo

The PlayStation Network (PSN) just updated its Privacy Policy, and Pro and Contracts is on the scene to review it and explain both how it affects you, and look at the changes from the previous version of the PSN Privacy Policy.

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Fine Print Friday: Best Buy’s Return Policy

August 5, 2011
best buy logo

Best Buy is one of the biggest electronics retailers in the country, and is now spreading to other countries. It started in my hometown, and has been pretty amazing to watch it grow into the giant it is now. Some people are not huge fans of Best Buy, though, and their return policies may have [...]

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